I build and scale product, platform, and AI organizations
turning strategy into high-performing creative organizations,
operationalizing agentic AI across enterprise workflows,
shaping product visions that turn opportunity into execution,
scaling digital platforms that power global commerce,
sharing perspectives on AI, platforms, and leadership.
delivering outcomes such as
  • Secured executive investment to scale a global creative organization from 120 to 325+ across seven countries, establishing the operating model that supported enterprise digital and AI transformation.
  • Transformed Amazon Seller experiences and platform systems, increasing listing speed 37%, reducing time to first sale 43%, and improving customer satisfaction 11%.
  • Helped drive Thomson Reuters’ digital transformation, contributing to an 80% year-over-year increase in digital sales and a 47% rise in self-service adoption across the platform.
  • Transformed Clarisonic’s digital experience and commerce funnel, producing a 58% lift in conversion and a 300% increase in targeted sales prior to its acquisition by L’Oréal.
  • Defined the experience frameworks, interaction patterns, and workflows that scaled professional-grade AI across Thomson Reuters, laying the foundation for products now used by 1M+ professionals and a 92% increase in AI skill executions.
operating at scale
  • 325+ global creative organization across 7 countries
  • AI platforms used by more than 1M professionals worldwide
  • Marketplace ecosystems supporting millions of sellers and billions in annual commerce
  • Enterprise product portfolios serving global regulated industries
across organizations such as
Thomson Reuters amazon Microsoft Clarisonic Expedia Qualcomm Boeing Starbucks
leaders I've worked with say
Katie Tzanidou
Director
Google
Katie Tzanidou - Director at Google
I’ve personally seen Charlie rebuild and scale global cross-functional organizations. He has a rare ability to elevate teams and drive focus, with a direct impact on business outcomes. He truly is a valuable addition to any organization.
Will Daugherty
President (Former)
Expedia Local Expert
Will Daugherty - Former President of Expedia Local Expert
Charlie Claxton is truly an expert. During projects at Expedia and Amazon, he brought strong thought leadership to my teams and consistently delivered solutions with meaningful impact for both customers and the business.
Avinash Ravi
Director
Amazon
Avinash Ravi - Director at Amazon
Charlie has a keen ability to uncover opportunities, define solutions, and scale them globally. His leadership helped our teams see around corners and deliver meaningful outcomes for Amazon’s global customers. Our success would not have been the same without his partnership.
Piritta van Rijn
Global Head of Product
Thomson Reuters
Piritta van Rijn - Global Head of Product at Thomson Reuters
With Charlie’s partnership and thought leadership, we rebuilt customer trust through the continual delivery of bar-raising, customer-centric experiences. He helped guide the AI infusion of our product portfolio while addressing increased accessibility expectations. I would recommend him to any organization seeking to innovate faster, deliver at scale, and build strong collaborative teams.
Mark Curphey
Founder & CEO
SourceClear (acquired by CA Technologies)
Mark Curphey - Founder and CEO of SourceClear
Charlie has the rare ability to move from defining high-level strategy to delivering effective solutions. With deep experience working across cross-functional teams, he is an asset to any organization.